Shipping & Delivery Policy

At SteedVision, we strive to provide the most efficient and reliable shipping service for our global customers. We partner with various leading carriers (such as YunExpress, DHL, FedEx, and UPS) to ensure your order arrives safely and promptly.

 

1. Order Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

2. Shipping Rates & Delivery Estimates

Shipping charges and estimated delivery times for your order will be calculated and clearly displayed at the product page and checkout page.

Because we ship to multiple countries, delivery times vary based on your location:

General International Shipping: 7-20 business days.

Major Markets (USA, Canada, etc.): Typically 7-15 business days.

Please note: These are estimated times. Actual delivery dates may be affected by customs clearance, local postal services, or peak seasons.

 

3. Strategic Carrier Selection

To provide you with the best service, we select the most advantageous carrier for each specific destination. Our goal is to balance speed and safety for every shipment.

Special Requests: If you require a specific carrier for your delivery, please contact our Customer Support team before placing your order. We will do our best to accommodate your request (additional fees may apply).

 

4. Customs, Duties, and Taxes

SteedVision is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

5. Shipment Confirmation & Tracking

Once your order has shipped, you will receive an email containing your tracking number. You can monitor your package's progress through our website's tracking portal.

 

6. Contact Us

For any questions regarding shipping or to request a specific carrier, please reach out to us:

Email: [email protected]

Office Address: No. 181 Zhenzhong Road, Futian District, Shenzhen, China